Tuesday, September 18, 2007

There's no such thing as a ...(part 2)

Today there was an exceptional rash of "department store bikes" coming into the shop. Its exhausting explaining to people why we will not service their bike. I personally have this conversation 2 or 3 times a day. While most of the time people will accept our explanation and move on, occasionally people will persist. How many analogies do I need to come up with to make it clear?
The bottom line is if you want a bicycle that works now and is servicable in the future , buy one from a local bicycle shop - not necessarily ours - but one that is convenient to where you live and work. Build a relationship with the people who work there. Support them and they will support you.

If you still don't get it or you think our attitude is elitest, Google "Department Store Bicycles". I think you will find there are many others out there who feel our pain.

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